ABSTRACT
Service providers from the informal sectors in the Philippines are left unemployed or want to look for part-time jobs due to the sudden COVID-19 pandemic. With the country on lockdown and as strict restrictions are implemented, people started adopting the e-commerce and m-commerce market. The rise in the Filipino masses using smartphones and participating in mobile commerce to purchase products and services over the Internet has given researchers a potential solution for the arising problem. Thus, the primary objective of the research is to design and develop a user-friendly mobile application that will give a platform where potential home service providers can offer their services to potential clients. HanAPP Buhay, a mobile application that is created in Android Studio with Java as a programming language, is a platform where service providers can offer a variety of home services including laundry, plumbing, cleaning, and electrical works to potential clients. As for the Application Programming Interface (API), Stripe and Firebase are the tools utilized for databases and transaction purposes. The researchers conducted a series of surveys and experiments and have determined that in the 38 trials, the HanAPP Buhay mobile application is functioning 100% accurately as expected, 99.995382330563% and 99.994941213182% working at real-time booking of appointments in the 16 trials for clients and 22 trials for workers respectively, have a reliable user's interface and secured data of both users through the Scrypt algorithm, and effective in its overall specifications in terms of customer's satisfaction. © 2022 IEEE.